Supporting Your Team During Tough Times

Bernadette Hill

March 21, 2025

Hard times happen. Whether it’s a global or national crisis, workplace challenges, or personal struggles, your employees are feeling it. And when stress levels rise, how leadership responds makes all the difference.


The good news? You don’t need all the answers—you just need to show up for your team in the right way. Clear communication, genuine support, and a little flexibility can go a long way in keeping morale up and productivity steady.


Here’s how you can steer the ship through choppy waters to eventual smoother sailing.


Keep It Real with Communication


  • Be upfront—let your team know what’s going on, whether it’s a big crisis or a smaller challenge. A lack of transparency fuels anxiety, rumors and increases employee turnover. 


  • Keep everyone in the loop with regular updates so they know leadership has a plan.


  • Listen! Make sure employees feel heard and that their concerns matter. Consider Q&A sessions during company meetings, encourage participation in employee surveys and support management to have one-on-one lunches with their direct reports. 


Take Care of Their Well-being


  • Implement or beef up your company’s mental health resources, like counseling or wellness programs, to help manage stress.


  • Encourage a healthy work-life balance—remind people to take breaks! 


  • Show empathy—let employees know you genuinely care about them as people, not just workers.


Be Flexible & Adaptable


  • If possible, allow flexible work hours or remote work to help employees juggle personal challenges.


  • Recognize that everyone’s situation is different—some may need adjusted workloads or extra time off.


Show Appreciation


  • Celebrate small wins! Even in tough times, recognizing achievements keeps morale up.


  • Give public shout-outs—sometimes, a simple “thank you” goes a long way.


  • Consider small rewards (bonuses, gift cards, or extra time off) to show you value their hard work.



The bottom line? Open communication, empathy, flexibility, and appreciation go a long way in keeping your team motivated and supported.




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Talent Tap Trends & Insights | Lancaster, PA

By Bernadette Hill • October 29, 2026
One of the more challenging conversations I have as a recruiter is explaining to a hiring manager that their salary budget may not attract the experience they're seeking. Equally challenging is explaining to a qualified candidate why an employer simply can't meet their compensation expectations. As companies prepare their 2027 hiring budgets, this disconnect is becoming increasingly difficult to navigate. And the reality is, both sides have legitimate concerns. Two Sides of the Same Squeeze For candidates, salary expectations increasingly reflect the rising cost of everyday life. Housing, groceries, insurance and other necessities have become significantly more expensive. Even as inflation moderates, those higher prices remain. According to a 2026 survey reported by SHRM, 69% of workers feel underpaid, while 49% believe their wages will never catch up with the rising cost of living.[1] Employers, meanwhile, face their own financial pressures. Rising operating costs, economic uncertainty and the expense of employee benefits leave many businesses—particularly small and midsize organizations—with limited flexibility. Mercer's 2026 compensation survey projects average total salary increases of just 3.5% for 2027.[2] A candidate seeking $90,000 for a position budgeted at $75,000 isn't necessarily being unreasonable. Nor is the employer necessarily undervaluing the position. Both may be responding rationally to very different financial realities. When Budgets Don't Match the Market The consequences can include prolonged searches, declined offers and qualified candidates withdrawing from consideration. Robert Half's 2027 Salary Guide reports that 57% of surveyed employers are offering salaries above their planned ranges to attract talent.[3] That raises an important question: If employers repeatedly exceed their salary budgets to secure qualified candidates, were those budgets realistic in the first place? There's also an important distinction between cost of living—what candidates need to maintain their standard of living—and cost of labor—what employers actually pay for comparable skills and responsibilities. Understanding both is essential to establishing competitive, sustainable compensation. Finding Common Ground For employers, realistic compensation planning should begin before a position is advertised. That means researching current market salaries, distinguishing essential qualifications from preferences, and considering whether flexibility, benefits or growth opportunities can strengthen an offer. Candidates benefit from understanding how their expectations align with market conditions and evaluating the entire opportunity, not simply the base salary. Sometimes, despite everyone's best efforts, the gap simply can't be bridged. Recognizing that early saves everyone time and frustration. As employers finalize their 2027 hiring plans, compensation deserves more than a line item in the budget. It should be an integral part of their hiring strategy. Successful hiring isn't about convincing candidates to accept less or pressuring employers to spend more. It's about understanding what the market requires, what the business can sustain and where the two can realistically meet. Sources [1] SHRM, 2027 Pay Raises Expected to Hold Largely Flat Amid Cost Pressures , August 2026. [2] Mercer, US Employers Stick With Moderate Pay Increases for 2027 , August 2026. [3] Robert Half, 2027 U.S. Salary Guide , 2026.
By by: Bernadette Hill • April 13, 2026
Hugging It Out: The Workplace Version: Version: A growing number of employees are “job hugging”— holding tightly to their current roles, not out of engagement or ambition, but out of caution. With lingering concerns about layoffs, inflation, and a competitive hiring market, many professionals are opting for stability over risk . While retention may seem like a positive on the surface, job hugging can quietly impact productivity, innovation, and team morale . Employees who feel stuck or disengaged may do just enough to meet expectations, avoiding initiative or growth opportunities. Over time, this can create cultural stagnation and missed business potential. Employers should be mindful of subtle warning signs: decreased participation, resistance to change, or a lack of long-term goal setting. Addressing this starts with open communication—understanding employee concerns and creating an environment where growth feels safe, not risky. Consider: · Investing in internal career pathing and skill development whenever possible. Create low-friction ways for employees to explore new roles, projects, or teams within the organization. · Using performance-based bonuses to reward meaningful contribution. Bonuses can re-energize employees who’ve slipped into “just enough” mode—but they need to go beyond basic output. · Tying recognition to initiative—not just output . Many job huggers meet expectations but avoid stretching. Shift recognition and rewards toward behaviors like problem-solving, cross-functional collaboration, and idea generation . When employees see that effort, curiosity, and calculated risk-taking are valued (and safe), they’re more likely to re-engage rather than retreat into minimal performance. In a time when many are playing it safe, forward-thinking companies have an opportunity to reignite motivation—and turn retention into true engagement.
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